Customer Feedback & Complaints

CUSTOMER SURVEY & FEEDBACK FORM

		Performance level
No	Activities	Excellent (4)	Good (3)	Satisfactory (2)	Poor (1)
1	Company’s adaptability and Integrity.
2	Quality and timeliness of response.
3	Professionalism and cooperation of our personnel
4	Fulfilment of contractual requirements in general.
5	Timely completion of work (Turnaround Time).
6	Timely issuance of calibration/test certificate
7	Quality of the work.
8	Personal commitment of the site team.
9	Commitment of the management
10	Handling of your complaints/Suggestion.

Please tick (√) the appropriate type of feedback you wish to share with us.

Suggestion for Improvement

Complaints

Compliment

Question

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